Holiday Hours: Mercedes-Benz of Columbus will be closed on Saturday, July 4, in observance of Independence Day. We will reopen on Monday, July 6, with normal business hours. We wish you and your family a safe and happy Fourth of July!

Join a Winning Team at Mercedes-Benz of Columbus

Welcome to the Mercedes-Benz of Columbus Career page. If you’re looking for an opportunity to be appreciated and involved in your career, we invite you to apply! We are always looking for motivated individuals to join our team.
Our Benefits Include: Paid Vacation, 5 Paid Holidays Annually, Health Insurance, AFLAC Supplemental Insurance, Competitive Pay Rates and More! We are always looking for qualified:
  • Sales consultants
  • Service technicians
  • Service valets/porters
  • Accounting/Administrative personnel
Apply Online

 

Current Job Openings

Mercedes-Benz Technician or Apprentice

Department: Service   Job Type: Full-Time

Hours: M-F 8am – 6pm    Occasional Saturday per month 8am-1pm 

Job Description: Mercedes-Benz of Columbus is looking for a qualified individual for a Technician or Technician Apprentice position. This individual will work under the supervision of Certified Mercedes-Benz Technicians and learn how to become a successful technician in the automotive industry. 

The ideal candidate will: 

  • Have some automotive mechanical experience. 
  • Have the ability to mount and balance tires, as well as perform general maintenance services on vehicles. 
  • Have a positive attitude. 
  • Be detail oriented. 
  • Be able to communicate with customers in a professional manner.  
  • Be able to pass drug screen, and background check. 

Service BDC

Department: Service
The Service BDC / Service Receptionist serves as the first point of contact for service customers, delivering a luxury-level experience while supporting the service department through appointment management, communication, and administrative coordination.
Job Duties & Responsibilities
  • Greet all service customers promptly, professionally, and courteously in person and by phone
  • Answer incoming calls and route them appropriately to service advisors, managers, or departments
  • Schedule service appointments accurately using the dealership’s scheduling and DMS systems
  • Confirm upcoming service appointments via phone, text, or email
  • Collect and verify customer and vehicle information prior to service visits
  • Assist with check-in flow by notifying service advisors of customer arrivals
  • Handle basic customer inquiries regarding service hours, maintenance intervals, and recall information
  • Maintain a clean, organized, and welcoming service reception area
  • Support outbound customer communication including follow-ups, reminders, and campaign calls
  • Log customer interactions and notes accurately in CRM/DMS systems
  • Assist with cashiering, repair order routing, or document handling as needed
  • Escalate customer concerns or complaints to appropriate service leadership
  • Maintain confidentiality of customer and dealership information
  • Uphold Mercedes-Benz brand standards and MBOC customer experience expectations

Service Advisor

The Service Advisor serves as the primary point of contact between customers and the service
department. This role is responsible for delivering an exceptional customer experience while ensuring
efficient workflow, accurate documentation, and clear communication between customers, technicians,
and management.
Primary Responsibilities
• Greet customers promptly and professionally upon arrival.
• Listen to customer concerns and accurately document vehicle issues.
• Create detailed and accurate repair orders in the dealer management system (DMS).
• Perform vehicle walk-arounds and note existing damage or concerns.
• Explain recommended maintenance and repairs clearly and confidently.
• Obtain customer authorization for repairs and additional work.
• Provide accurate estimates, timelines, and updates throughout the service process.
• Coordinate with technicians to ensure proper diagnosis and repair completion.
• Monitor repair progress and proactively communicate delays or changes.
• Ensure all warranty and customer-pay documentation is complete and accurate.
• Review completed repairs with customers and explain services performed.
• Handle customer questions, concerns, and complaints with professionalism.
• Promote manufacturer-recommended services and dealership offerings.
• Maintain high CSI (Customer Satisfaction Index) standards.
• Follow up with customers post-service when required.
Qualifications & Skills
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and demeanor.
• Basic automotive knowledge preferred.
• Computer proficiency and DMS experience preferred.
• Strong attention to detail and organization

Commercial Vans Sales Specialist

Department: Sales   Job Type: Full-Time 

Job Description: Mercedes-Benz of Columbus is seeking an individual for Commercial Vans Sales Specialist. The Commercial Vans Sales Specialist plays a pivotal role in driving the success of Mercedes-Benz commercial van sales in the Columbus market and surrounding areas. This position offers an exciting opportunity to build strong business relationships, provide tailored vehicle solutions, and deliver exceptional customer experiences, all while meeting and exceeding sales targets.

Job Duties:

  • Develop and implement strategic sales plans to meet and exceed sales targets for Mercedes-Benz commercial vans in the Columbus market and across the country.
  • Cultivate and maintain strong relationships with business clients to understand their needs and provide personalized vehicle solutions.
  • Actively prospect and cold call to generate new business leads in the commercial market
  • Collaborate with the dealership’s finance and leasing departments to offer customers comprehensive financing and leasing options.
  • Stay up-to-date on the latest Mercedes-Benz commercial vehicle offerings, features, and technology.
  • Handle all aspects of the sales process, including test drives, vehicle demonstrations, contract negotiations, and delivery to ensure an exceptional customer experience.
  • Utilize CRM tools to track customer interactions and sales activities
  • Attend relevant industry events and networking opportunities to expand the dealership’s reach and establish new relationships.
  • Adhere to all dealership and manufacturer policies and procedures to ensure compliance and business success

Requirements:

  • Excellent communication and interpersonal skills
  • Strong negotiation and closing skills
  • Knowledge of commercial vehicles and their applications
  • Local business contacts preferred
  • Must have a valid driver’s license with a clean driving record

Parts Advisor

Department: Parts   Job Type: Full-Time

Job Description: Mercedes-Benz of Columbus is seeking a knowledgeable, customer-focused Parts Advisor to join our team. The ideal candidate will be responsible for assisting customers and technicians in identifying, sourcing, and purchasing the correct parts and accessories. A successful Parts Advisor is organized, detail-oriented, and thrives in a fast-paced automotive environment.

Job Duties:

  • Greet retail and wholesale customers professionally, in person and over the phone.
  • Assist customers and technicians in identifying and ordering the correct parts using electronic catalogs and inventory systems.
  • Maintain up-to-date knowledge of Mercedes-Benz parts, accessories, and technical bulletins.
  • Process parts orders, returns, and exchanges accurately and efficiently.
  • Communicate parts availability, pricing, and delivery times clearly.
  • Manage inventory levels, perform regular stock checks, and support reordering processes.
  • Coordinate with service and sales departments to ensure timely and accurate parts delivery.
  • Ensure work areas are clean, organized, and compliant with safety standards.
  • Provide outstanding customer service and uphold the high standards of the Mercedes-Benz brand.

Requirements:

  • High school diploma or equivalent (required); post-secondary or technical education (preferred).
  • Previous experience in an automotive dealership parts department preferred; luxury brand experience a plus.
  • Familiarity with automotive parts catalogs, DMS systems (ie. Dealertrack), and OEM parts portals.
  • Strong communication, organizational, and customer service skills.
  • Ability to lift and carry up to 50 lbs and stand for extended periods.
  • Valid driver’s license and clean driving record.

Mercedes-Benz of Columbus Careers

Curious about what makes Mercedes-Benz of Columbus a standout place to work in the Chattahoochee Valley? Automotive professionals, recent graduates and career changers from across the region choose our Columbus Mercedes-Benz dealership for one reason: We Value Our People. Every team member helps create an exceptional experience, from the sales floor to the shop floor.

We are always looking for passionate, driven individuals to join our staff, and we encourage you to browse available positions or leave us your resume at our Columbus location. We can't wait to meet you, so apply today and set your future in motion!

Auto technician standing and smiling in service center
Upclose shot of technician working on engine bay of car
Mercedes-Benz of Columbus 32.555105699343, -84.94534689369365.