Customer Testimonials

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DealerRater Dec 4, 2023

It was friendly a very easy . The customer service was top class and it was a great experience

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DealerRater Dec 4, 2023

She is always helpful, know her job duties and come up with a solution. She is awesome

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DealerRater Dec 1, 2023

Customer service was excellent and the repair process was executed properly. Thank you Columbus Mercedes.

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DealerRater Nov 28, 2023

Columbus Mercedes Benz always accommodating and responsive. I would highly recommend them to anyone looking for an MB dealership for purchase or maintenance.

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DealerRater Nov 21, 2023

Prompt courteous professional service delivered as promised. I waited while the service was performed and appreciated the quick turn. THX

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DealerRater Nov 21, 2023

Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle.

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DealerRater Nov 17, 2023

Very professional. I will recommend Mercedes-Benz of Columbus. Rachelle was very friendly as well

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Google Nov 16, 2023

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DealerRater Nov 13, 2023

Awesome customer service and great place to take care of your business needs. Would definitely recommend to future clients.

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DealerRater Nov 13, 2023

One of my favorite things about Mercedes-Benz of Columbus is the ease of making an appointment. I come from an area where the dealership is months out on availability. In terms of customer service, it’s really a pleasure. I have worked with Haley and Lizzy so far and both were wonderful. Thank you for caring for my vehicle and being honest and open about everything!

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DealerRater Nov 13, 2023

Super experience - timed to perfection and the vehicle came back in beautiful condition - thank you. Excellent communication from Rachelle and a very professional and informative approach - Martin

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DealerRater Nov 12, 2023

I was very impressed with how they handled my situation and took care of my problem

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DealerRater Nov 11, 2023

Lauren Farthing was extremely helpful in scheduling the service on our sprinter RV. She was very courteous and explained all of the items on the service A schedule. Sevice was prompt and professional.

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DealerRater Nov 11, 2023

Rachelle was very nice and helpful. She did a great job keeping updated on the progress of my service. I really appreciate her willingness to help.

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DealerRater Nov 10, 2023

Rachelle Pennington, is very attentive warmly upon every interaction. She is alert knowledgeable on the phone and off, who I am and My voiced needs. I am always left with the feeling that We are a team.

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DealerRater Nov 8, 2023

Omg I can’t express how grateful I am for my service advisor Lauren.Her customer service from start to finish exceeded my expectations.The other service members were awesome as well.Great dealership!

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Google Nov 8, 2023

I can not say enough great things about Brittany Whatley. She is professional, kind, and on top of everything. She is a true asset to the Mercedes-Benz dealership. I highly recommend her to anyone looking to buy a car!

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DealerRater Nov 7, 2023

They were professional and attentive to my needs. I would be happy to recommend the service and

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DealerRater Nov 3, 2023

Rachelle , did a great job of keeping me posted about my recent service and replacing fuel pump that was recalled by Mercedes .

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DealerRater Nov 2, 2023

Malcom, was very helpful and knowledgeable from the start, I advised him of what I was looking for and he made sure I got just that,

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Google Nov 1, 2023

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DealerRater Oct 30, 2023

Lauren Farthing gave absolutely superb service. She is very knowledgeable of her job. Highly recommend

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DealerRater Oct 30, 2023

Quality work and very helpful and friendly staff, Haley did a very good job taking care of me and my vehicle, great service and quality workmanship

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Google Oct 29, 2023

I called to book an appointment for an oil change and spoke with Haley. I was able to book a next-day appointment for service on a Saturday! This was most convenient for me as I needed to wait on my vehicle to be completed. They were honest and upfront about it all. I will be coming to Mercedes-Benz of Columbus more often!

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Google Oct 29, 2023

Pleasant service dept staff. Michelle, a Service Advisor ,was great. Prices are on the high side for shop work.

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DealerRater Oct 24, 2023

I had a wonderful experience buying my vehicle from Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management team did a fantastic job putting a deal together for me. I will definitely be back the next time I buy a vehicle, new or used.

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DealerRater Oct 24, 2023

Haley was very helpful and explained the service thoroughly. I’ll be back when my next service is due

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Google Oct 23, 2023

Overall, great customer service!

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DealerRater Oct 22, 2023

My service at Columbus’Mercedes were great. I have received nothing but the best service.

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DealerRater Oct 17, 2023

It is fantastic to do business with people who remember your name and your car.

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DealerRater Oct 16, 2023

Great service. Everything was taken care of in a timely manner. All repairs were explained in detai.

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DealerRater Oct 16, 2023

Mr. Campbell is an asset to the Mercedes Service Team. Professional and friendly. Great Job!

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Google Oct 14, 2023

David Marshall made purchasing a new vehicle a great experience! He was incredibly professional, honest, and accommodating. I love my new car, and I will definitely purchase my next car from David.

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DealerRater Oct 13, 2023

Haley was absolutely the best person that I have had the pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused.

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DealerRater Oct 10, 2023

Rachelle is friendly and very professional. She is prompt with services. I would stand in line to have her help me

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DealerRater Oct 10, 2023

Rachelle is simply wonderful. She is very attentive and friendly which puts me at ease when we go over various service issues and my concerns. I have complete faith in Rachelle and when I leave, I am confident that everything and anything that needed attention has been properly serviced. The world need more Rachelles.

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DealerRater Oct 7, 2023

Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionalism and service they bring to each and every customer. Everybody I've talked to in the waiting area love the work they do and all of the employees who make this possible!!! So keep up the good work and I promise you that I'll be a customer for LIFE!!!!

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DealerRater Oct 5, 2023

Great facilities and friendly staff good place to take your vehicle and awesome for getting you to the right people on helping you gets your car fixed

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DealerRater Oct 5, 2023

They have provided me an Excellent, Honest and Trustworthy Service for my 2009 Mercedes Benz S-550 (4-MATIC). Thanks - Paul Varghese

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DealerRater Oct 4, 2023

Mr. Marshall was a pleasure to meet with and purchase our vehicle from. He was polite, courteous and professional. He is the true professional. Your company should be proud to employ such a good young man. If we purchase more vehicles we will definitely remember to stop buy Columbia Mercedes Benz.

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DealerRater Oct 2, 2023

Very caring and informed service advisor with good advice and recommendations. Very helpful in arranging complex service situation.

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DealerRater Oct 2, 2023

All I can say is WOW! No down payment, great financing rates, and the service was EXCEPTIONAL!! 5 out of 5 stars!! VERY IMPRESSED. Definitely high end service. Earnest rocks!!

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DealerRater Oct 2, 2023

Excellent customer service. Very knowledgeable and aim to please the customer. I would recommend them to others.

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Google Oct 2, 2023

I have really enjoyed the experience buying a used car at this dealership. Mr. Bob was very helpful, courteous, professional, and detailed. The staff there are friendly and make you feel at home like family. I highly recommend this dealership to anyone.

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Facebook Sep 30, 2023

Am new to Stock market trading, my whole experience was excellent i will give 10/10! to Mrs. Helen Wayne Fx trade and her wonderful team. They were all great and the recommendations were on point. if I had known earlier on that investing on forex and stock trading was this profitable I would have started investment earlier. with just $1,300. She made me a profit of $13,000 within 2 weeks of trading, Contact her for trading assistance. Email:[email protected] WhatsApp:1 (850) 303-2935 Facebook: Helen Wayne

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DealerRater Sep 29, 2023

Excellent service. The team at Mercedes-Benz of Columbus make me feel like family. Very professional, eager to help, polite, courteous, and detail oriented. Great automobiles and exceptional service. I am very pleased and grateful for my relationship with Mercedes-Benz of Columbus. Thank you so much. Jim Denney

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DealerRater Sep 29, 2023

This is the 3rd vehicle I’ve bought from Malcolm Waller, as long as he is as fair with me in the future as he has been so far, I’ll always buy from Malcolm

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DealerRater Sep 29, 2023

Really liked the service experience. My rep was very helpful and I appreciate the valet service..

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Google Sep 22, 2023

My salesman was so responsive. Every time I called if he didn’t answer he called me back.

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DealerRater Sep 21, 2023

Very Good Customer Service! The service performed on my vehicle was completed in a timely manner.

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DealerRater Sep 20, 2023

I am a first time Mercedes Benz owner and I was extremely pleased with my service experience - Haley is GREAT!

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DealerRater Sep 20, 2023

Awesome overall! Haley was a superstar I will definitely be back, communication was great, prompt and informative

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DealerRater Sep 18, 2023

Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee.

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Google Sep 16, 2023

Had a good experience just disappointed they couldn’t service my transmission.

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Google Sep 9, 2023

Great experience. Wonderful employees service was great!!!!!!@

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DealerRater Sep 6, 2023

I cannot say enough about how easy this trade was! From the beginning Kennedy was so easy to work with and made everything so simple, until the end when Mike delivered the Sprinter Van to Florida!! Thank you all so much for a great experience!!

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DealerRater Sep 1, 2023

This is the 6th vehicle that we have purchased from MB of Columbus AND from Josh Andujar. They have always treated our family with the utmost respect and with fair and honest consideration! Debi Lewis is a finance professional and has been able to obtain favorable rates upon purchase. Kennedy McDonald provided exceptional customer service!

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DealerRater Aug 31, 2023

Thank you Lauren and thank you Liz for your excellent customer service extended to me.

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Facebook Aug 1, 2023

Incredible dealership treat you like family . Kennedy and Earnest were the best highly recommend.

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Google Aug 1, 2023

I can’t say enough positive things about Mercedes of Columbus. Kennedy and Earnest were incredible . The day I picked up the car Earnest handled everything and was great and the day before Kennedy had to deal with me texting her so many questions and concerns and she answered everything and put my mind at ease . Mercedes of Columbus was an hour and a half from my house and I absolutely next time I purchase a vehicle will drive that hour and a half back to their dealership due to there incredible service.

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Google Jul 7, 2023

Very professional and friendly.

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Google Jul 7, 2023

If you’re looking for a Mercedes-Benz dealership, look no further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live in Northern California. A little over 2400 miles from Columbus, Georgia. The two MB dealerships in my area were unable (unwilling?) to find me the car I wanted. I went to the MBUSA website and put in the criteria I had for my new car. One car popped up at the Columbus dealership. I clicked on the “I’m interested” button and received an ...

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DealerRater Jul 7, 2023

If you’re looking for a Mercedes-Benz dealership, look no further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live in Northern California. A little over 2400 miles from Columbus, Georgia. The two MB dealerships in my area were unable (unwilling?) to find me the car I wanted. I went to the MBUSA website and put in the criteria I had for my new car. One car popped up at the Columbus dealership. I clicked on the “I’m interested” button and received an ...

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Google Jul 3, 2023

We have purchased 4 Mercedes vehicles from the Columbus, GA dealership through Josh Andujar. He is an exceptional salesman, always works to find the vehicle that we want within our price range. He is patient and takes the time to make sure that we understand how to operate the vehicle's technology. The service team is also always very helpful and professional.

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Google Jun 27, 2023

Great sales team!

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Google Jun 25, 2023

I came to have a new GLE 3 days ago. To see Ms. Evelyn, she is so friendly, explained to me very detailed, warm any things that I would like to ask . Love this.

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DealerRater Jun 11, 2023

I've always been pleased over the years with the staff from sales to service

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DealerRater Jun 9, 2023

Did a good job it’s not doing anything it was doing before I brought it in to you guys thanks

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Google Jun 7, 2023

Great dealership. Kennedy was especially helpful throughout the sales process and even helped us with an issue after the sale was finalized. Good people who stand behind their deal and do the right thing. A+

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DealerRater Jun 7, 2023

I contacted Mercedes-Benz of Columbus on 2/10/2023 about purchasing a 2023 Metris Cargo Van. Evelyn Tolbert and Kennedy McDonald helped me select the options I wanted on a van scheduled for production in April. I put a deposit on the van, and it was delivered 5/31/2023. I purchased the van via telephone without actually visiting the dealership and without meeting Evelyn or Kennedy in person. However, I got to meet Evelyn when she delivered my van, which I greatly appreciated, as I live 103-miles from the dealership. Evelyn and Kennedy did everything they said that they would, and I'm very pleased with ...

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Google Jun 1, 2023

I had a pleasurable experience. I arrived on the lot and was able to view the vehicle I was interested in, test drive the vehicle and purchase it all within a hour. The Salesman Bob was very informative and Knowledgeable throughout the entire process. The customer service was excellent and the buying experience was simply amazing. I will definitely refer my friends.

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DealerRater Jun 1, 2023

Excellent customer service during each of our visits. All our needs were met in a very satisfactory manner.

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Google May 31, 2023

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DealerRater May 30, 2023

Excellent service in every aspect . Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service

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DealerRater May 30, 2023

Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need.

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DealerRater May 29, 2023

Very good job at a reasonable price, Thank you very much! I would recommend your service center to others.

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Google May 24, 2023

Always professional and completes maintenance in a timely manner.

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DealerRater May 19, 2023

THEY TOOK CARE OF ALL MY NEEDS WITHOUT ANY PROBLEM GOOD CUSTOMER IS A MUST AND THAS'S WHATI GOT.

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DealerRater May 18, 2023

Everything went well very ; very friendly and I am my very satisfied with the work

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DealerRater May 18, 2023

Customer service was excellent. The scheduled service was completed in a very timely manner, and my vehicle was returned to me nice and clean. Plus, the loaner was exceptional.

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DealerRater May 16, 2023

Awesome customer service! Everyone Very accommodating. Service finished earlier than expected. There is Nothing to improve on!

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Google May 14, 2023

Mr. Josh was very professional and knowledgeable about the S63 model and helpful making deal that I drove 310 mls from Jacksonville, FL to purchase this vehicle disregarding same models all over the Florida state Thank You sir all the best

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DealerRater May 13, 2023

Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done all of my services since. I still have the same vehicle in 2023 and they continue to service my car. The customer service is excellent!!!

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Google May 11, 2023

As usual, excellent service department.

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Facebook May 11, 2023

Always great service and amazing staff.

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DealerRater May 10, 2023

Got my B services done. The team is super friendly and works in a timely manner. They make sure my car is right before I ride. It’s always a great experience. I appreciate them!

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DealerRater May 10, 2023

The service is great, but the wait time for a repair is really extreme especially for minor repairs

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Google May 9, 2023

Great service. Friendly and knowledgeable staff.

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DealerRater May 8, 2023

Service was quick and efficient. Service staff is always polite and professional. Haley provided updates in a timely manner.

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DealerRater May 4, 2023

Advisors in service were exceptional. They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous potential items that may have caused my vehicle issue.

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DealerRater May 4, 2023

I get great service every time. I Would Never go anywhere else. Always fast and dependable.

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DealerRater May 3, 2023

I love this dealer. Service very nice good take care me. Thank you so much

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Google Apr 29, 2023

I bought my first Mercedes here and the process was smooth and excellent from beginning to end! I had my GLA 250 custom made so it took a little over two months to arrive. Trust, it was well worth the wait! Josh was so easy to work with, patient, and professional. I drove from Atlanta to Columbus to purchase because of the other high reviews of the dealership and customer service. It was worth it. Debi was nice and professional to work with too. I love my car! Thanks so much!

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DealerRater Apr 26, 2023

This is a great place very professional and treat their customers like family instead of a customer

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DealerRater Apr 26, 2023

Exceptional buying experience, from initial contact with the salesperson,Evelyn, through the purchase process they made this long distance purchase transaction a pleasure. I would recommend and use this dealership for future vehicle purchases.

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Facebook Apr 25, 2023

The service department is outstanding!

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DealerRater Apr 24, 2023

Great service throughout. Would recommend this dealership to friends and family. The purchasing of my vehicle was smooth and the servicing is AWESOME

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Google Apr 22, 2023

Very helpful assistance by all. Thanks to Mr. Waller for his help.

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DealerRater Apr 21, 2023

Mercedes-Benz of Columbus sales and service departments are always professional, efficient, and exemplary. It is very comforting to know they are there for me when a need arises.

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DealerRater Apr 21, 2023

I was pleased with my service and my service technician. I was given an estimated time and my vehicle was ready ahead of time.

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