Customer Testimonials

Google logo
Google Mar 31, 2023

Very nice staff.

Google logo
Google Mar 31, 2023

4x4 Sprinter Van servicing! I'm so glad that they are now able to accommodate my tall roof 4x4 Sprinter! Scheduling over the phone was so pleasant that I feared I just got lucky, but the whole experience at this location was awesome. I thank y'all!

Google logo
Google Mar 30, 2023

They truly went above & beyond to help with my title release & they delivered my 2nd key fob to me. Excellent service!

DealerRater logo
DealerRater Mar 30, 2023

Great, friendly customer service! I am glad they are here in Columbus. We will be back!

Read at DealerRater

DealerRater logo
DealerRater Mar 29, 2023

I needed to have my ABS system checked and reported the situation to Rachelle. As usual I received courteous and prompt attention, she is always a delight to work with; the consummate professional. Because of Rachelle's attentiveness I was able to have my vehicle serviced, the needed repairs completed and my car back the same day. She is one reason why I never even consider getting my vehicle serviced anywhere else.

Read at DealerRater

Facebook logo
Facebook Mar 28, 2023

The service that was done on my car was done in a decent amount of time. When they finished serving my car they washed it. I was very pleased.

DealerRater logo
DealerRater Mar 28, 2023

Amazing attention to customer service. We have purchased many luxury vehicles over the years. This dealership is committed to a long term relationship and it shows.

Read at DealerRater

DealerRater logo
DealerRater Mar 27, 2023

Thank you Haley, very much for your help with my services on 3/25/2023 Eric Rowe

Read at DealerRater

DealerRater logo
DealerRater Mar 25, 2023

Everything went well and fast. The knowledge of the entire staff was exceptional and made the decision making a simple process.

Read at DealerRater

Google logo
Google Mar 24, 2023

They gave me sufficient guidance and did not rush me to purchase. Even after purchase, he kindly explained the car and delivered it on time. Especially Joshua is the best salesperson. Strongly recommend him and this dealer.

DealerRater logo
DealerRater Mar 24, 2023

The service department was very skilled and knowledgeable. They were professional and I was satisfied with the service.

Read at DealerRater

DealerRater logo
DealerRater Mar 24, 2023

Very good service in a timely manner and quality workmanship. Expensive, but well worth it. Thanks!

Read at DealerRater

Google logo
Google Mar 23, 2023

Google logo
Google Mar 23, 2023

Google logo
Google Mar 22, 2023

We loved working with Josh on our first Mercedes purchase! We appreciate the time and patience he had with us and answering all of our questions and showing us how to use our new car! We appreciate all of his help!

DealerRater logo
DealerRater Mar 22, 2023

Very pleasant experience. Everyone was extremely helpful and nice. Joshua was so helpful. Nice, nice, nice!

Read at DealerRater

Google logo
Google Mar 21, 2023

DealerRater logo
DealerRater Mar 21, 2023

always amazing to deal with. Quick turnaround and always the best experience. Loaner a nice amenity to help with the experience.

Read at DealerRater

DealerRater logo
DealerRater Mar 21, 2023

Service was quick and efficient! I really value that type of dealership service in Columbus, Ga.

Read at DealerRater

DealerRater logo
DealerRater Mar 20, 2023

Awesome, Awesome, Awesome. Can’t say enough about Ernest. Professional, patient, courteous, honest, informative. He made this transaction the best of all my car purchases. He is passionate about what he does and I highly recommend him to anyone interested in purchasing a Mercedes Benz. Top notch. Thank you. Mr. & Mrs. Hicks

Read at DealerRater

DealerRater logo
DealerRater Mar 20, 2023

Rick delivered as promised , Bill the driver was a delight. We thank you both. We absolutely love our GLA

Read at DealerRater

Facebook logo
Facebook Mar 14, 2023

Great customer service. Very friendly staff.

Facebook logo
Facebook Mar 10, 2023

Great customer service. I was about 2 hours late and they still got my car ready the same day. I will use MB of Columbus, for all my auto needs.

Google logo
Google Mar 10, 2023

DealerRater logo
DealerRater Mar 9, 2023

Great customer service, very confident in their ability. Vehicle was returned with all issues corrected. Our car was cleaned up and ready on time.

Read at DealerRater

Google logo
Google Mar 7, 2023

It was so quick and easy Josh was amazing!! In and out!! Only took 2hours!!

DealerRater logo
DealerRater Mar 7, 2023

I had the best experience with the trade-in and purchase of my vehicles. The process was convenient and the people were friendly. I would highly recommend this dealership to anyone.

Read at DealerRater

DealerRater logo
DealerRater Mar 7, 2023

Had a flat tire which was replaced and Haley also did my 10,000 service which was great

Read at DealerRater

Google logo
Google Mar 6, 2023

DealerRater logo
DealerRater Mar 1, 2023

They were very helpful and courteous. They did a great job on my car. They delivered it on time.

Read at DealerRater

Google logo
Google Mar 1, 2023

Absolutely love this place, Josh and Richard have an awesome attitude towards helping customers with everything in their power to ensure you’re completely satisfied with your vehicle’s purchase, the process and the price, especially when you notice something that was missed or overlooked by the maintenance staff, it will get corrected quickly with no worries. Fourth time around buying a car from this place so it’s definitely worthwhile I promise.

Google logo
Google Feb 25, 2023

I want to thank service advisor Lauren Farthing for her kindness, expertise and professional help.

DealerRater logo
DealerRater Feb 24, 2023

Fast and easy customer service. Keep me informed of my vehicle status every step of the way.

Read at DealerRater

DealerRater logo
DealerRater Feb 23, 2023

I had a scheduled A service ( oil change) and it took over an hour to complete.

Read at DealerRater

Google logo
Google Feb 23, 2023

DealerRater logo
DealerRater Feb 22, 2023

My service was taken care of in a timely and professional manner. I will always use this location.

Read at DealerRater

DealerRater logo
DealerRater Feb 22, 2023

Very relaxing and comfortable waiting area, friendly staff, prompt service, and snacks and beverages available while you wait which makes it more enjoyable, thanks

Read at DealerRater

DealerRater logo
DealerRater Feb 20, 2023

OUTSTANDING WORK VERY PROFESSIONAL FROM CHECK-IN, PARTS TO FINISH. THANKS FOR THE QUICK WORK. DANNY

Read at DealerRater

Google logo
Google Feb 20, 2023

Excellent experience

Facebook logo
Facebook Feb 19, 2023

Recently purchased my 2nd car from Josh. He is the best. Sales process is easy and stress free. I highly recommend this dealership and please ask for Josh.

Google logo
Google Feb 15, 2023

We have worked with service agent Rochelle Pengington several times over the the last year and she has excelled at scheduling services for us. Rochelle has made coming to Georgia AND Alabama to get service a much easier and very often a most pleasant. She explains everything we need from labor to parts in a through and professional manner. Not only has she now become our favorite MB agent (aside only from my home state dealership in Colorado) but your dealership is our favorite place to stop for service. In fact, the entire service team and even other MB staff, ...

DealerRater logo
DealerRater Feb 15, 2023

My experience was excellent from start to finish during the whole purchasing process. My wife and I are very satisfied with how Mr. Waller handled every thing from the first time we entered the parking lot to picking up our new vehicle.

Read at DealerRater

DealerRater logo
DealerRater Feb 14, 2023

THIS SERVICE WAS MUCH IMPROVED SINCE MY LAST VISIT. THE ONLY THING THAT WAS WRONG THIS TIME, WAS THAT I PICKED MY CAR UP ON SATURDAY MORNING 2/11/2023 AND GOT AN E-MAIL ON 2/13/2024 TO COME PICK MY CAR UP, REPAIRS HAD BEEN COMPLETED.

Read at DealerRater

DealerRater logo
DealerRater Feb 13, 2023

This is some of the nicest people and dealership I’ve frequented in my local commuting area.

Read at DealerRater

DealerRater logo
DealerRater Feb 11, 2023

Always professional and helpful. They always go out of their way to make sure you know what you are buying. They explain the features very well and make me feel like a VIP.

Read at DealerRater

Facebook logo
Facebook Feb 10, 2023

Great customer service, and communication!

DealerRater logo
DealerRater Feb 9, 2023

Rachelle met me when I arrived and kept me informed on the progress of my car throughout wait. She was pleasant to work with! My car was repaired and I was on my way! The courtesy car wash was nice too. Thank you!

Read at DealerRater

Facebook logo
Facebook Feb 4, 2023

Great customer service. Addressed my vehicle needs. Didn’t have to wait all day.

DealerRater logo
DealerRater Feb 1, 2023

Lauren was courteous and explained any extra steps that may be required. She made recommendations and highlighted promotions that would be helpful.

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2023

Malcolm was professional from day 1. He easily met my HIGH expectations and more. He answered all of my safety feature questions with ease. He kept us informed on the status of the vehicle. After the purchase, he reached out to us on several occasions to make sure I was pleased with our purchase and answer any questions we might have.

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2023

Mercedes of Columbus has been my go to ever since I’ve purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2023

As always fantastic customer service. The staff was very helpful and the work was completed in a timely fashion.

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2023

Great place for service of my Mercedes Benz love Rachel does a great job of keeping me informed

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2023

The service coordinator was so nice and go out of her way to help me.

Read at DealerRater

DealerRater logo
DealerRater Jan 26, 2023

Friendly, courteous, Kept me informed while I waited. Worked with me to arrange additional maintenance at my convenience.

Read at DealerRater

Google logo
Google Jan 26, 2023

Very helpful and friendly.

Google logo
Google Jan 25, 2023

Google logo
Google Jan 21, 2023

Great customer service throughout my buying process and repair of my vehicle.

DealerRater logo
DealerRater Jan 20, 2023

The gentleman who delivered my car went above and beyond as far as service goes.

Read at DealerRater

DealerRater logo
DealerRater Jan 19, 2023

Everything was handled promptly and professionally. Releasing my car to the body shop while trusting payment would be tendered later is appreciated.

Read at DealerRater

DealerRater logo
DealerRater Jan 18, 2023

Very Professional and hassle free purchase. The purchase was very quick, reliable and honest. I felt valued as a custmer.

Read at DealerRater

Facebook logo
Facebook Jan 14, 2023

really really awesome people who are honest and really try their best to get you a good car. Evelyn worked with me and she was very honest and upfront and easy to contact throughout the whole purchase. She is just a charm! They did $3k of repairs on my car, just a few months before selling it to me. Because they told me they value “safety” and want to make sure I’m driving a safe car. I took if to my mechanics after buying it and they could see all the work that was done and were really happy ...

Google logo
Google Jan 14, 2023

really really awesome people who are honest and really try their best to get you a good car. Evelyn worked with me and she was very honest and upfront and easy to contact throughout the whole purchase. She is just a charm! They did $3k of repairs on my car, just a few months before selling it to me. Because they told me they value “safety” and want to make sure I’m driving a safe car. I took if to my mechanics after buying it and they could see all the work that was done and were really happy ...

DealerRater logo
DealerRater Jan 14, 2023

really really awesome people who are honest and really try their best to get you a good car. Evelyn worked with me and she was very honest and upfront and easy to contact throughout the whole purchase. She is just a charm! They did $3k of repairs on my car, just a few months before selling it to me. Because they told me they value “safety” and want to make sure I’m driving a safe car. I took if to my mechanics after buying it and they could see all the work that was done and were really happy ...

Read at DealerRater

DealerRater logo
DealerRater Jan 13, 2023

Great experience!! Everyone was friendly and helpful. They thought of everything and we really appreciated Evelyn's follow up.

Read at DealerRater

Facebook logo
Facebook Jan 13, 2023

Great service every time! The staff members are always accommodating and informative.

DealerRater logo
DealerRater Jan 13, 2023

The staff is very kind and professional, they really care about the customers. I will recommend them to my family and friends.

Read at DealerRater

DealerRater logo
DealerRater Jan 10, 2023

This dealership addressed my concerns and resolved my issues within a timely manner, I’m extremely happy with the service.

Read at DealerRater

Google logo
Google Jan 6, 2023

Google logo
Google Dec 30, 2022

DealerRater logo
DealerRater Dec 30, 2022

Good friendly customer service and fast service. Lizzy and Rachelle are the best with all situations that arrive

Read at DealerRater

DealerRater logo
DealerRater Dec 29, 2022

Wonderful service. Picked up car at my house and delivered back the same day. All services completed. Thank you!

Read at DealerRater

Google logo
Google Dec 26, 2022

Google logo
Google Dec 23, 2022

Great interactions

DealerRater logo
DealerRater Dec 22, 2022

The service center in Columbus has always been professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department has several technicians who have been there as long as long as I have been coming in for service or issues.

Read at DealerRater

DealerRater logo
DealerRater Dec 21, 2022

Repaired as promised in a timely manner. Excellent service and always so kind to us!

Read at DealerRater

DealerRater logo
DealerRater Dec 21, 2022

They were excellent with their service. They made it an easy process for me to by car.

Read at DealerRater

DealerRater logo
DealerRater Dec 19, 2022

Very very very very very very very very very very very very very very very very very good!

Read at DealerRater

DealerRater logo
DealerRater Dec 19, 2022

It was a very professional environment.The entire staff was friendly and accommodating with my needs.

Read at DealerRater

DealerRater logo
DealerRater Dec 17, 2022

Very professional and honest. Really makes you feel comfortable upon entering and leaving that you've been helped by the best. Thank you Malcolm.

Read at DealerRater

Google logo
Google Dec 16, 2022

Good experience for routine service on my Mercedes today. Thanks

Google logo
Google Dec 16, 2022

After purchasing my vehicle from this dealership, which was a great experience, I also had the opportunity to work with the service department for a minor repair. I am very happy with my purchase and experience with the knowledgeable staff in the service department. I highly recommend this dealership and when I am ready to purchase another MB I will return. Did I mention I live 4 hours away near Destin, Fl? Worth the drive!

DealerRater logo
DealerRater Dec 14, 2022

It was my first visit to your dealership. Everyone was very helpful, and the dealership was very well maintained.

Read at DealerRater

Facebook logo
Facebook Dec 13, 2022

Thanks Mercedes for your outstanding support and service department. I came in to ask questions about some of the operation of my 2023 S580 4MATIC L and was helped by demonstrating the operation and function of the vehicle. I am so pleased that I own this vehicle it has given me the best driving experience the best ride of my life this is my fourth Mercedes-Benz and I am sold on Mercedes-Benz, so if you want a good dependable car regardless of price Mercedes Benz of Columbus is the place to buy!

Google logo
Google Dec 13, 2022

Excellent service and very prompt

Google logo
Google Dec 12, 2022

Friendly service provided. Great internet for working while waiting. Service was fast and pleasant. I highly recommend this service team!!!

Facebook logo
Facebook Dec 9, 2022

I have been coming to Mercedes-Benz of Columbus for several years and I have never had a bad experience. Whether it’s purchasing a car or getting it serviced. I highly recommend them.

DealerRater logo
DealerRater Dec 8, 2022

Joshua Andujar went above and beyond trying to find me a car. I appreciate his efforts so much. It was a quick and seamless experience. I will be trading with Mercedes of Columbus again.

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2022

She was so kind. She explained the cost in very detailed and I liked it.

Read at DealerRater

Google logo
Google Nov 30, 2022

The employees at Mercedes are all extremely professional & accommodating. They always go the extra mile whenever I have an issue. Great people, great service!

Facebook logo
Facebook Nov 27, 2022

I just bought my first Mercedes from this showroom and the experience was out of this world. I have a natural aversion to visiting car dealerships and to be honest, I find the entire experience of buying a car somewhat nerve wrecking and very stressful - not this time. I had the very good fortune of being introduced to Ms. Evelyn Tolbert, who immediately and without any great effort, put me at my ease. She was patient, knowledgeable, absolutely customer focused and most importantly of all, she listened to my needs and responded brilliantly. Two visits later and I am ...

Facebook logo
Facebook Nov 24, 2022

I had a wonderful experience with Mercedes-Benz servicing mt car. Lauren did a fantastic job. When you receive a check light, Mercedes-Benz of Columbus is the place to go. I feel Good!

DealerRater logo
DealerRater Nov 23, 2022

Good customer service. Took care of me from the time I called and from the time I picked up my car.

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2022

Buying a vehicle at Mercedes-Benz of Columbus is always a great experience. Josh is always easy to deal with and very professional. The experience in the business office with Debi is also always top notch and very professional.

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2022

I really appreciate the kind customer service extended by the sales and finance department in Columbus.

Read at DealerRater

Google logo
Google Nov 21, 2022

Google logo
Google Nov 20, 2022

Good deal and kindest.

Google logo
Google Nov 17, 2022

Ernest and his staff were fantastic. Probably most enjoyable car buying experience ever. Highly recommend this dealership for any of your auto needs

Google logo
Google Nov 16, 2022

Everybody that worked with us was wonderful. Could not ask for a better experience. Very nice people. Josh and Ms. Debbie went above and beyond to make this a wonderful buying experience. I’m Mercedes Benz of Columbus from now on.

DealerRater logo
DealerRater Nov 12, 2022

The service work went as expected-very Well. I have been consistently pleased with my car.

Read at DealerRater


Leave Us A Review