Customer Testimonials
It was friendly a very easy . The customer service was top class and it was a great experience
She is always helpful, know her job duties and come up with a solution. She is awesome
Customer service was excellent and the repair process was executed properly. Thank you Columbus Mercedes.
Columbus Mercedes Benz always accommodating and responsive. I would highly recommend them to anyone looking for an MB dealership for purchase or maintenance.
Prompt courteous professional service delivered as promised. I waited while the service was performed and appreciated the quick turn. THX
Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle.
Very professional. I will recommend Mercedes-Benz of Columbus. Rachelle was very friendly as well
Awesome customer service and great place to take care of your business needs. Would definitely recommend to future clients.
One of my favorite things about Mercedes-Benz of Columbus is the ease of making an appointment. I come from an area where the dealership is months out on availability. In terms of customer service, it’s really a pleasure. I have worked with Haley and Lizzy so far and both were wonderful. Thank you for caring for my vehicle and being honest and open about everything!
Super experience - timed to perfection and the vehicle came back in beautiful condition - thank you. Excellent communication from Rachelle and a very professional and informative approach - Martin
I was very impressed with how they handled my situation and took care of my problem
Lauren Farthing was extremely helpful in scheduling the service on our sprinter RV. She was very courteous and explained all of the items on the service A schedule. Sevice was prompt and professional.
Rachelle was very nice and helpful. She did a great job keeping updated on the progress of my service. I really appreciate her willingness to help.
Rachelle Pennington, is very attentive warmly upon every interaction. She is alert knowledgeable on the phone and off, who I am and My voiced needs. I am always left with the feeling that We are a team.
Omg I can’t express how grateful I am for my service advisor Lauren.Her customer service from start to finish exceeded my expectations.The other service members were awesome as well.Great dealership!
I can not say enough great things about Brittany Whatley. She is professional, kind, and on top of everything. She is a true asset to the Mercedes-Benz dealership. I highly recommend her to anyone looking to buy a car!
They were professional and attentive to my needs. I would be happy to recommend the service and
Rachelle , did a great job of keeping me posted about my recent service and replacing fuel pump that was recalled by Mercedes .
Malcom, was very helpful and knowledgeable from the start, I advised him of what I was looking for and he made sure I got just that,
Lauren Farthing gave absolutely superb service. She is very knowledgeable of her job. Highly recommend
Quality work and very helpful and friendly staff, Haley did a very good job taking care of me and my vehicle, great service and quality workmanship
I called to book an appointment for an oil change and spoke with Haley. I was able to book a next-day appointment for service on a Saturday! This was most convenient for me as I needed to wait on my vehicle to be completed. They were honest and upfront about it all. I will be coming to Mercedes-Benz of Columbus more often!
Pleasant service dept staff. Michelle, a Service Advisor ,was great. Prices are on the high side for shop work.
I had a wonderful experience buying my vehicle from Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management team did a fantastic job putting a deal together for me. I will definitely be back the next time I buy a vehicle, new or used.
Haley was very helpful and explained the service thoroughly. I’ll be back when my next service is due
Overall, great customer service!
My service at Columbus’Mercedes were great. I have received nothing but the best service.
It is fantastic to do business with people who remember your name and your car.
Great service. Everything was taken care of in a timely manner. All repairs were explained in detai.
Mr. Campbell is an asset to the Mercedes Service Team. Professional and friendly. Great Job!
David Marshall made purchasing a new vehicle a great experience! He was incredibly professional, honest, and accommodating. I love my new car, and I will definitely purchase my next car from David.
Haley was absolutely the best person that I have had the pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused.
Rachelle is friendly and very professional. She is prompt with services. I would stand in line to have her help me
Rachelle is simply wonderful. She is very attentive and friendly which puts me at ease when we go over various service issues and my concerns. I have complete faith in Rachelle and when I leave, I am confident that everything and anything that needed attention has been properly serviced. The world need more Rachelles.
Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionalism and service they bring to each and every customer. Everybody I've talked to in the waiting area love the work they do and all of the employees who make this possible!!! So keep up the good work and I promise you that I'll be a customer for LIFE!!!!
Great facilities and friendly staff good place to take your vehicle and awesome for getting you to the right people on helping you gets your car fixed
They have provided me an Excellent, Honest and Trustworthy Service for my 2009 Mercedes Benz S-550 (4-MATIC). Thanks - Paul Varghese
Mr. Marshall was a pleasure to meet with and purchase our vehicle from. He was polite, courteous and professional. He is the true professional. Your company should be proud to employ such a good young man. If we purchase more vehicles we will definitely remember to stop buy Columbia Mercedes Benz.
Very caring and informed service advisor with good advice and recommendations. Very helpful in arranging complex service situation.
All I can say is WOW! No down payment, great financing rates, and the service was EXCEPTIONAL!! 5 out of 5 stars!! VERY IMPRESSED. Definitely high end service. Earnest rocks!!
Excellent customer service. Very knowledgeable and aim to please the customer. I would recommend them to others.
I have really enjoyed the experience buying a used car at this dealership. Mr. Bob was very helpful, courteous, professional, and detailed. The staff there are friendly and make you feel at home like family. I highly recommend this dealership to anyone.
Am new to Stock market trading, my whole experience was excellent i will give 10/10! to Mrs. Helen Wayne Fx trade and her wonderful team. They were all great and the recommendations were on point. if I had known earlier on that investing on forex and stock trading was this profitable I would have started investment earlier. with just $1,300. She made me a profit of $13,000 within 2 weeks of trading, Contact her for trading assistance. Email:[email protected] WhatsApp:1 (850) 303-2935 Facebook: Helen Wayne
Excellent service. The team at Mercedes-Benz of Columbus make me feel like family. Very professional, eager to help, polite, courteous, and detail oriented. Great automobiles and exceptional service. I am very pleased and grateful for my relationship with Mercedes-Benz of Columbus. Thank you so much. Jim Denney
This is the 3rd vehicle I’ve bought from Malcolm Waller, as long as he is as fair with me in the future as he has been so far, I’ll always buy from Malcolm
Really liked the service experience. My rep was very helpful and I appreciate the valet service..
My salesman was so responsive. Every time I called if he didn’t answer he called me back.
Very Good Customer Service! The service performed on my vehicle was completed in a timely manner.
I am a first time Mercedes Benz owner and I was extremely pleased with my service experience - Haley is GREAT!
Awesome overall! Haley was a superstar I will definitely be back, communication was great, prompt and informative
Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee.
Had a good experience just disappointed they couldn’t service my transmission.
Great experience. Wonderful employees service was great!!!!!!@
I cannot say enough about how easy this trade was! From the beginning Kennedy was so easy to work with and made everything so simple, until the end when Mike delivered the Sprinter Van to Florida!! Thank you all so much for a great experience!!
This is the 6th vehicle that we have purchased from MB of Columbus AND from Josh Andujar. They have always treated our family with the utmost respect and with fair and honest consideration! Debi Lewis is a finance professional and has been able to obtain favorable rates upon purchase. Kennedy McDonald provided exceptional customer service!
Thank you Lauren and thank you Liz for your excellent customer service extended to me.
Incredible dealership treat you like family . Kennedy and Earnest were the best highly recommend.
I can’t say enough positive things about Mercedes of Columbus. Kennedy and Earnest were incredible . The day I picked up the car Earnest handled everything and was great and the day before Kennedy had to deal with me texting her so many questions and concerns and she answered everything and put my mind at ease . Mercedes of Columbus was an hour and a half from my house and I absolutely next time I purchase a vehicle will drive that hour and a half back to their dealership due to there incredible service.
Very professional and friendly.
If you’re looking for a Mercedes-Benz dealership, look no further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live in Northern California. A little over 2400 miles from Columbus, Georgia. The two MB dealerships in my area were unable (unwilling?) to find me the car I wanted. I went to the MBUSA website and put in the criteria I had for my new car. One car popped up at the Columbus dealership. I clicked on the “I’m interested” button and received an ...
If you’re looking for a Mercedes-Benz dealership, look no further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live in Northern California. A little over 2400 miles from Columbus, Georgia. The two MB dealerships in my area were unable (unwilling?) to find me the car I wanted. I went to the MBUSA website and put in the criteria I had for my new car. One car popped up at the Columbus dealership. I clicked on the “I’m interested” button and received an ...
We have purchased 4 Mercedes vehicles from the Columbus, GA dealership through Josh Andujar. He is an exceptional salesman, always works to find the vehicle that we want within our price range. He is patient and takes the time to make sure that we understand how to operate the vehicle's technology. The service team is also always very helpful and professional.
Great sales team!
I came to have a new GLE 3 days ago. To see Ms. Evelyn, she is so friendly, explained to me very detailed, warm any things that I would like to ask . Love this.
I've always been pleased over the years with the staff from sales to service
Did a good job it’s not doing anything it was doing before I brought it in to you guys thanks
Great dealership. Kennedy was especially helpful throughout the sales process and even helped us with an issue after the sale was finalized. Good people who stand behind their deal and do the right thing. A+
I contacted Mercedes-Benz of Columbus on 2/10/2023 about purchasing a 2023 Metris Cargo Van. Evelyn Tolbert and Kennedy McDonald helped me select the options I wanted on a van scheduled for production in April. I put a deposit on the van, and it was delivered 5/31/2023. I purchased the van via telephone without actually visiting the dealership and without meeting Evelyn or Kennedy in person. However, I got to meet Evelyn when she delivered my van, which I greatly appreciated, as I live 103-miles from the dealership. Evelyn and Kennedy did everything they said that they would, and I'm very pleased with ...
I had a pleasurable experience. I arrived on the lot and was able to view the vehicle I was interested in, test drive the vehicle and purchase it all within a hour. The Salesman Bob was very informative and Knowledgeable throughout the entire process. The customer service was excellent and the buying experience was simply amazing. I will definitely refer my friends.
Excellent customer service during each of our visits. All our needs were met in a very satisfactory manner.
Excellent service in every aspect . Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service
Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need.
Very good job at a reasonable price, Thank you very much! I would recommend your service center to others.
Always professional and completes maintenance in a timely manner.
THEY TOOK CARE OF ALL MY NEEDS WITHOUT ANY PROBLEM GOOD CUSTOMER IS A MUST AND THAS'S WHATI GOT.
Everything went well very ; very friendly and I am my very satisfied with the work
Customer service was excellent. The scheduled service was completed in a very timely manner, and my vehicle was returned to me nice and clean. Plus, the loaner was exceptional.
Awesome customer service! Everyone Very accommodating. Service finished earlier than expected. There is Nothing to improve on!
Mr. Josh was very professional and knowledgeable about the S63 model and helpful making deal that I drove 310 mls from Jacksonville, FL to purchase this vehicle disregarding same models all over the Florida state Thank You sir all the best
Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done all of my services since. I still have the same vehicle in 2023 and they continue to service my car. The customer service is excellent!!!
As usual, excellent service department.
Always great service and amazing staff.
Got my B services done. The team is super friendly and works in a timely manner. They make sure my car is right before I ride. It’s always a great experience. I appreciate them!
The service is great, but the wait time for a repair is really extreme especially for minor repairs
Great service. Friendly and knowledgeable staff.
Service was quick and efficient. Service staff is always polite and professional. Haley provided updates in a timely manner.
Advisors in service were exceptional. They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous potential items that may have caused my vehicle issue.
I get great service every time. I Would Never go anywhere else. Always fast and dependable.
I love this dealer. Service very nice good take care me. Thank you so much
I bought my first Mercedes here and the process was smooth and excellent from beginning to end! I had my GLA 250 custom made so it took a little over two months to arrive. Trust, it was well worth the wait! Josh was so easy to work with, patient, and professional. I drove from Atlanta to Columbus to purchase because of the other high reviews of the dealership and customer service. It was worth it. Debi was nice and professional to work with too. I love my car! Thanks so much!
This is a great place very professional and treat their customers like family instead of a customer
Exceptional buying experience, from initial contact with the salesperson,Evelyn, through the purchase process they made this long distance purchase transaction a pleasure. I would recommend and use this dealership for future vehicle purchases.
The service department is outstanding!
Great service throughout. Would recommend this dealership to friends and family. The purchasing of my vehicle was smooth and the servicing is AWESOME
Very helpful assistance by all. Thanks to Mr. Waller for his help.
Mercedes-Benz of Columbus sales and service departments are always professional, efficient, and exemplary. It is very comforting to know they are there for me when a need arises.
I was pleased with my service and my service technician. I was given an estimated time and my vehicle was ready ahead of time.
