Disclaimers
I needed service on a couple recall items. Easy to schedule and they were great at communicating before and during the service. I was made aware that this extensive work and would take a week. When issues arose, they were quick to call and let me know that it would be longer than anticipated and provided a loaner vehicle for the extra days. Pick up and drop off service at my driveway is the best! Saves me 2 trips up and down the road and allows me to have this maintenance done in a more timely m... More
2022-05-02
I showed up to the dealership for my scheduled appointment where I was greeted by a very Courteous young lady. I explained the issue I was having with my car, she listened until I finished then offered me a ride home. Within 2 hours I was called to pick my car up with no charge and no problems noted by the technician. Great service and a great way to start my day.
2022-04-29
Dedicated sales woman who searched and found a used car for my daughter. Her assistance through the whole process was great. Thank you Evelyn
2022-04-27
We have been leased two GL series SUV from MB of Columbus, and it's been such a great experiences with them! We really appreciate our sales representative Mr. Duane Hall during our leasing term for his assistance! Also, thanks so much to service department!
2022-04-24
My Sales Advisor was Joshua Andujar and my Sales Manager was Debi Lewis they both took really good care of me addressing all my concerns with excellent customer service. One thing i really liked about Josh was he approached me as soon as i got out of my vehicle introduced himself and allowed me time to walk around and look at cars without breathing down my neck. Once i was ready to talk to him he came back to me and we sealed the deal with my purchase. I would highly recommend them as well as... More
2022-03-09
Overall great service, great at explaining things and makes sure the customers are comfortable and have everything you need! Absolutely love this place. We had a service representative by the name of Rachelle she is amazing at what she does and goes above and beyond!
2022-02-17
Buying a car from here was literally one of the best car buying experiences I have ever experienced. They go above and beyond when it comes to their customers. I will definitely be buying another car from them in the future and I would recommend them to anyone I know.
2022-02-02
Excellent customer service from start to finish. Rachelle managed my vehicle’s service requirements, from diagnosing the issue to providing options and recommendations. She kept me informed throughout the entire service process. I appreciated her professionalism and dedication to getting my car safely back on the road. Also, a shout out to the shuttle drivers who quickly transported me to/from my home and the Mercedes dealership, making the whole experience very efficient.
2022-01-27
I bought my dream car, a well cared for porsche 911 that drives like a dream. Malcolm dealt with me thru the phone, email and text and we made a smooth transaction. He even drove it down to Pensacola FL to deliver it. Bought sight unseen except pics.
Thank-you, Malcolm. My mother passed away in the middle of all that and things came to a halt briefly but there were no pressure tactics as he allowed me to grieve. Thank you for your understanding. You went above and beyond. Great experience
2022-01-21
I bought my 2022 GLS450W4 on 01/31/21 over the phone and through text messages. To make sure I got the best heal. I drove from Panama City Beach Fl. showing up at 5 minutes till closing on New Years Eve. I also traded my old GLS450 in and they gave me top dollar sight unseen. The staff was AMAZING, friendly and courteous.
2022-01-06